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    Shipping and Return Policy

     Fast Free Shipping

    All US orders qualify for free ground shipping! Includes continental US plus Alaska, Hawaii and AA/AE/AP addresses. Most orders ship within 24 business hours with the exception of Friday orders which will ship the following Monday. Your package should arrive in 4-5 business days.

    Since we do not ship via UPS or FedEx please be sure to provide a deliverable shipping address. If the postal service does not deliver directly to your home use your PO box as the shipping address.

    Tracking Your Order

    When your order ships, you will receive a shipping notice with tracking information.

    International Shipping

    Due to circumstances beyond our control, we are only able to ship to addresses within the US, Canada, Australia and the United Kingdom.

    International Shipping Disclaimer (applicable, but not limited to, Canada, United Kingdom and Australia): Vsano does not assume any responsibility for delays or delivery failures for any reason. Under no circumstances will we issue refunds for shipping charges or products that don't arrive, including customs seizures. The customer assumes all risk for orders shipped outside the USA and its territories.

    Refund & Return Policy

    VSano Refund Policy

    We are happy to refund the purchase price of any product within forty-five (45) days of the original purchase date. We do value our customer feedback and if you are dissatisfied for any reason please let us know and we will refund your money.

    Items purchased on the Internet through Amazon, Walmart, or any non-Vsano website should go through that respective website's refund process.

    Replacement Policy

    We will replace any damaged or defective product and send out a replacement product as long as you have the receipt. We may, at our discretion, require the return of the defective product at our expense for examination to help us determine the cause of the defect. Alternatively, most retail locations can provide an exchange if the product is returned to the place of purchase. Replacements requested after forty-five (45) days of the original purchase date will be at our discretion.

    Return Process

    To initiate the refund or replacement process, please email us at [email protected] and include “requesting a refund” in the subject line. We will email you instructions.

    You must be able to send us a copy of the purchase receipt for the product being returned if requested.

    One More Thing...

    Liposomal Delivery Colostrum is effective when it is part of an overall health program which includes regular physical activity and good nutrition.