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    Shipping and Return Policy

     Fast Free Shipping

    All US orders qualify for free ground shipping! Includes continental US plus Alaska, Hawaii and AA/AE/AP addresses. Most orders ship within 24 business hours with the exception of Friday orders which will ship the following Monday. Your package should arrive in 4-5 business days.

    Since we do not ship via UPS or FedEx please be sure to provide a deliverable shipping address. If the postal service does not deliver directly to your home use your PO box as the shipping address.

    All Canadian orders of $74 or more also qualify for free ground shipping!

    Tracking Your Order

    When your order ships, you will receive a shipping notice with tracking information.

    International Shipping


    • Under $74: $24.55 (US$)
    • $74 or more: Free Shipping!
    • Orders ship via USPS Priority International Mail unless otherwise noted

    International shipping (all except Canada)

    • $0 - $199.94: $32.55
    • $199.95 - $399.99: $65.55
    • $400 +: $85.95
    • Orders ship via USPS Priority International Mail unless otherwise noted

    We ship all international packages by USPS (United States Postal Service) Priority International Mail. The USPS provides automatic email updates regarding the status of your shipment. In order to assure delivery of these updates please add as an allowed address to any spam filters you may be using on your home computer.

    Tracking International Shipments
    The tracking of international shipments can be inconsistent at times. When your package ships it will be scanned by the United States Postal Service and will be trackable with the tracking number we will provide until it leaves the USA. From the time your package leaves the USA until it is rescanned in your country the package will not be trackable. Once the package has been rescanned in the destination country it will once again be trackable. However, not all countries provide tracking information to the USPS which means it is possible updates will not be available once your package leaves the USA.

    PLEASE NOTE: The laws in some countries prevent us from being able to ship to those countries. We are unable to ship to customers in Mexico, Germany, India, Pakistan, Iran, Iraq, and United Arab Emirates. Because we ship USPS, we can only ship to addresses that the United States Postal Service delivers to.


    Possible tariffs and duties are not included in shipping costs. Depending on the laws of the country you are shipping to, you may be responsible for paying these fees when your shipment arrives. Please check the laws in your country regarding potential tariffs.

    Refund & Return Policy

    VSano Refund Policy

    We are happy to refund the purchase price of any product within forty-five (45) days of the original purchase date. We do value our customer feedback and if you are dissatisfied for any reason please let us know and we will refund your money.

    Items purchased on the Internet through Amazon, Walmart, or any non-Vsano website should go through that respective website's refund process.

    Replacement Policy

    We will replace any damaged or defective product and send out a replacement product as long as you have the receipt. We may, at our discretion, require the return of the defective product at our expense for examination to help us determine the cause of the defect. Alternatively, most retail locations can provide an exchange if the product is returned to the place of purchase. Replacements requested after forty-five (45) days of the original purchase date will be at our discretion.

    Return Process

    To initiate the refund or replacement process, please email us at [email protected] and include “requesting a refund” in the subject line. We will email you instructions.

    You must be able to send us a copy of the purchase receipt for the product being returned if requested.

    One More Thing...

    Liposomal Delivery Colostrum is effective when it is part of an overall health program which includes regular physical activity and good nutrition.